Privacy Policy

1. Diamond Box Office commitment to maintaining your privacy
Diamond Box Office Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Diamond Box Office.

2. Collecting information on Diamond Box Office visitors
Diamond Box Office collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Diamond Box Office utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Diamond Box Office partners to provide them with an overview of how Diamond Box Office visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Diamond Box Office’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets
Diamond Box Office uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to Diamond Box Office to assist in analysing the usage of the site.

3. Collecting information on Diamond Box Office Registered members
As part of registering with Diamond Box Office, we collect personal information about you in order for you to take full advantage of Diamond Box Office’s services. To do this it may be necessary for you to provide additional information to Diamond Box Office as detailed below.

Registration
Registration is completely optional. However, registration for Diamond Box Office services allows you to take advantage of more of the tools and resources to assist you with any documents you may require. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking ‘Manage my account’.

4. Credit Card Details
Credit Card details are only sorted for the processing of payment and will be deleted once payment is processed.

5. Email communications from Diamond Box Office
Diamond Box Office also provides you with selected information about our documents and website changes in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in ‘Manage My Account’. Diamond Box Office may also make you aware of additional products and services which form part of your relationship with Diamond Box Office.

6. Storage & Security of Personal Information
Diamond Box Office takes all reasonable steps to ensure the security of our system. Diamond Box Office allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Diamond Box Office. However, Diamond Box Office will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Diamond Box Office site.

7. Access to Your Information
Unless you become a registered Diamond Box Office user, Diamond Box Office does not collect information that identifies you personally. If however, you become a Diamond Box Office registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: privacy@diamondboxoffice.com

8. Diamond Box Office Partners & Advertisers
Diamond Box Office does not pass on info to third party sites.

9. Feedback
Diamond Box Office welcomes ideas and feedback about all aspects of the site. Diamond Box Office stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Diamond Box Office partners either in aggregate form or with specific identifying characteristics removed.
In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email privacy@diamondboxoffice.com and we will remove your comments.

10. Privacy & Site Changes
From time to time, Diamond Box Office may review and update its privacy statement. Revised versions will be updated on the website.

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